Despite our customers best efforts to pay what is due – you may have a customer who has accidentally overpaid you.
It may be that your customer pays you just a few pennies more than you’ve invoiced for – or they may have paid you hundreds more. How do you account for it?
Regardless of which accounting system you use – the concept remains the same, the only difference may be the terminology used. As we are Xero accountants, we will use Xero to show you what to do.
There are a few solutions for this, depending on the circumstances and desired outcome:
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Please note: The information contained in this site is provided for information purposes only and is of a general nature. It is not a substitute for specific professional advice related to your own circumstances. You are recommended to obtain specific professional advice before you take any action. Thank you!
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